We will be joined by our key note speaker, Dr Neil Churchill OBE, Director of Participation and Experience who will be taking us through what integrated care, NHS alignment and the long term plan means for experiences of care.


This interactive day aims to provide opportunities to share knowledge and innovation in:


  • Creative approaches to patient experience and engagement
  • Exploring the link between staff and patient experience
  • Improving the quality of patient experience and participation through an equality and health inequalities lens
  • Looking at integrated personalisation being a driver for social change


Our feedback from the workshops we held earlier this year shows that you value the opportunity to share best practice from a national and local level and are keen to discuss ideas across the South West. We are therefore going to be taking the opportunity to launch our action learning approach to create a learning community for patient experience and participation.


This event will appeal to:

  • Staff from CCGs and Providers who lead on Patient Experience, Engagement, Communications and Equalities as well as HR leads and Commissioners
  • Staff involved in STP Communication and Engagement work streams
  • Healthwatch, Community groups and people interested in improving public engagement and patient experience


Date:              Wednesday 28 November 2018

Time:             9.30am - 4.30pm

Location:      Taunton Rugby Club, Commsplus Stadium, Hyde Lane, Bathpool, Taunton, Somerset, TA2 8BU


Places will be allocated on a first come first served basis, so don’t miss out. 

Please book your place today!


TO BOOK use this link to the booking form, thank you:  https://www.events.england.nhs.uk/events/south-west-public-and-patient-involvement-experience-conference-41470


Important:  You will have the choice of attending one workshop in the morning and one workshop in the afternoon, please do this before pressing the Book Now button on the booking form.