Community Response

CVS South Gloucestershire are working closely with local partners to offer COVID-19 Response local groups guidance and resources. Partners include Southern Brooks Community Partnerships, Health Watch, Sovereign Housing and the local Volunteer Centres.

These resources are for the administrators and coordinators of local groups to use as they wish. If you have any examples of resources you would be happy to share with other groups, please email them to us.

If you have any questions about the resources please contact Alice Payne on 07718390625 or Steve Curry CEO of CVS South Gloucestershire.


Fortnightly sessions for groups actively involved in COVID-19 response – Thursdays. 6.30pm-7.30pm. Sessions will be running on 2nd July, 16th July and 30th July.

CVS South Gloucestershire is running fortnightly zoom sessions for any community groups in South Gloucestershire who are active in responding to COVID-19.

These sessions are an opportunity for group leads and coordinators to meet and learn from each other’s experiences. Local South Glos partners also attend so we can help provide any information, guidance or resources to enable you to volunteer well and safely at this time.  Just use the log-in details below:

Zoom Link, Password: 821304

Meeting ID: 814 6922 3562, Password: 821304



Safeguarding Training

Free safeguarding training for volunteers

Southern Brooks Community Partnerships have recently run three Introduction to Safeguarding Training sessions for volunteers who are offering practical and emotional support at this time. If you have volunteers who would benefit from this training, please let us know and we will add them to a waiting list. When we get enough interest we will run another session.


Making Every Contact Count E-learning 

This free set of training will give your volunteers confidence to have open conversations with neighbours about health and wellbeing. Some of it is more relevant than others and there is no need to log-in. Let us know what you think and whether we should put on anything more to support conversations.


Wellbeing Support for you and your volunteers

Sirona is offering support through a national helpline: A free wellbeing support helpline 0300 131 7000, operated by the Samaritans and available from 7.00am – 11.00pm seven days a week, providing confidential listening from trained professionals and specialist advice – including coaching, bereavement care, mental health and financial help. Volunteers can call for support, signposting and confidential listening.


Building a network of Community hubs and buildings

CVS South Gloucestershire have recognised that there is need for a network of support for those running community buildings in South Glos. We have set up a Facebook Group for easy sharing of resources and guidance and we hope that organisations can use it to ask each other for help and advice. If you would like to join the group – the link is here:




Funding available to support your community response

CVS South Gloucestershire has secured funding from Quartet Community Foundation to cover any expenditure that you might need to support your activities and volunteering. Please contact us if you would like to apply for reimbursement of your costs. These may include hand sanitiser, PPE, stationery, leaflet printing, dog walking equipment.


Members Awarded funding

The Member Awarded Funding (MAF) scheme 2020/21 gives South Gloucestershire Councillors the opportunity to allocate funds to mutual aid groups who are supporting vulnerable and isolated residents in their wards during the Covid-19 health crisis.

The MAF process has been temporarily changed to enable awards to be made to mutual aid groups that are listed on the Council’s Community Aid Directory.

If your organisation is supporting local residents with services such as, grocery shopping, food parcels, prescription collection, telephone advice and support, contact your councillor to discuss your funding needs and to ask for an application form.



With the support of M&S, Lidl, Aldi, Nutricia (Danone), Coca-Cola European Partners, giffgaff, Southern Coop, HEINEKEN and their customers and members, Neighbourly is providing micro-grants of £400 to support good causes that are helping communities affected by the Coronavirus outbreak.

Grants are awarded to good causes in UK and Ireland whose work involves supporting members of the community suffering with loss of income, isolation or ill health as a result of the outbreak. This may include, but not be limited to, elderly people, those on low incomes and people at risk of food insecurity. They are unrestricted and can go towards food provision, emergency supplies, practical support, running costs, transport and other essentials.



The Coronavirus Mental Health Response Fund (CMHRF) launched on Thursday 16th April, for Voluntary and Community Sector organisations based in England to continue to provide mental health services, or provide additional support, during Covid-19.




Fortnightly group sessions – opportunity to share and learn from each other and for partners to offer any information and support. Alice Payne, Associate for CVS South Gloucestershire is coordinating fortnightly meetings and a plan for Mutual-Aid & Community Support – a group of partners also attend the sessions who offer information and support  – – 07718390625.


Individual support for your group from Southern Brooks Community Partnerships – Jenny and her team can help you with ideas and support to develop your group. If you also need any support managing volunteers or capacity, please contact Jenny Vernon, Southern Brooks Community Partnerships, Community Development Manager:


Developing your group – CVS are also experienced in advising and support groups to develop for the longer term – please contact us if you are considering constituting your group and need any guidance.


Let’s get started with mutual aid

Eg of a volunteer pack – FOR SOUTH GLOS



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Helplines and support for mental health

Helplines and support for mental health




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How to wear and make a cloth face covering

Tips for volunteer recognition and support