GOV.UK Verify is the new way to prove who you are online. It gives safer, simpler and faster access to government services.  This includes applying for Universal Credit as well as filing tax returns or checking driver’s license details.

In light of difficulties having been experienced accessing the GOV.UK Verify system, the Department of Work and Pensions (DWP) have developed two products that help prepare people to use it quickly and increase their chances of success.

The DWP are encouraging local partners to help JobcentrePlus make claimants aware of the new products available, to improve their experience of using GOV.UK Verify. This will save them time and help free up capacity for JobcentrePlus staff to help claimants to find employment instead of walking them through the Verify system.  

Whilst these products were designed for areas delivering Universal Credit full service (UC Live service for single people is currently being delivered in the South Gloucestershire area), these products will be of benefit for a wider audience.

The helpful resources available are:

  • A visual routemap below