What are the challenges facing frontline clinicians today and what can be done to improve quality of care? Our new report, launched at a breakfast event on 3 May, presents a range of views from clinicians, managers, quality improvement champions and patients.

This report looks at the reality of caring for acutely ill medical patients at the NHS front line and asks how care in hospitals can be improved.
It comprises a series of essays by frontline clinicians, managers, quality improvement champions and patients, and provides vivid and frank detail about how clinical care is currently provided and how it could be improved. The essays are introduced and summarised by Chris Ham and Don Berwick and the report serves as the starting point of an ongoing appreciative inquiry into improving care processes, particularly for acutely ill medical patients. 

Read the Key findings, the implications and download the full report

David Oliver also explains that shifting attention to acutely ill medical patients would bring benefits to the entire health system. Read more here

You can also view the presentations given at the launch event